1. Introduction
Welcome to eAcademy.edu.vn (referred to as “eAcademy,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Personal Information: We may collect personal information such as your name, email address, contact details, and payment information when you create an account, enroll in courses, or make purchases.
2.2. Usage Information: We collect information about your interactions with our website and services, including your browsing history, IP address, and device information.
2.3. Cookies: We use cookies and similar technologies to enhance your experience on our website and for analytics and marketing purposes. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
3.1. Provide Services: We use your information to provide and improve our educational services, including course enrollment, account management, and customer support.
3.2. Communications: We may send you emails and notifications related to your account, courses, updates, and promotions. You can opt-out of promotional emails at any time.
3.3. Personalization: We may use your information to personalize your learning experience, recommend courses, and tailor content to your interests.
3.4. Research: We may use data for research purposes to enhance our services, but we will not disclose personally identifiable information.
4. Disclosure of Information
4.1. Service Providers: We may share your information with trusted third-party service providers who help us deliver and improve our services. These providers are bound by confidentiality agreements.
4.2. Legal Compliance: We may disclose your information when required by law, legal process, or government requests.
5. Data Security
5.1. We implement security measures to protect your personal information. However, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.
6. Your Choices
6.1. You have the right to access, correct, or delete your personal information. You can update your account information through your profile settings.
6.2. You can opt-out of promotional communications by following the unsubscribe instructions in our emails.
7. Children’s Privacy
7.1. Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their information, please contact us, and we will take appropriate action.
8. Changes to this Privacy Policy
8.1. We may update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@eacademy.edu.vn.